Points will be credited to your account after a 7 day pending period once you place your order.

You can check your points balance by logging into your account on our website - go to the Rewards Widget and sign in.

No, your points do not  expire.

We don’t allow all points to be redeemed in one go — but you can use them in set discount tiers of £5, £10, £20, £30 or £50, depending on your balance. So if you have a large number of points, you can only redeem them according to these set values (e.g., not £73.50 in one go).

es, there is a minimum spend required based off your voucher amount. The minimum is the price before shipping.

£5 voucher minimum spend is £10

£10 voucher minimum spend is £20

£20 voucher minimum spend is £40

£30 voucher minimum spend is £60

£50 voucher minimum spend is £100

Yes, you must have at least £100 worth of items in your cart in order for the discount to be applied and for the advocate to receive a £20 voucher. 

You will get the points once the referral is completed - so when the referred  friend purchases a product on our website.