These are uncertain times for many. The safety of our customers and staff is paramount.
PRECAUTIONS - Mail order
When handling goods for delivery or mail order we work carefully, with clean hands and pack your items with care. Items of clothing and accessories will not have been handled by anyone other than the packer for a minimum of 48 hours before dispatch.
PRECAUTIONS - In store
We are analysing the situation and consulting with customers and trade bodies within our industry to ensure we act in line with the both the national guidelines and our customers wishes.
We will maintain the highest standards of hygiene at all times.
We will ensure the highest levels of precaution in terms of safety and hygiene by doing the following;
Having a policy of no more than two customers in the shop at any one time.
Clear signage at the door to indicate whether it is possible to enter or not.
Upon entering, every customer must apply hand sanitiser.
Signage to remind customers to respect social distancing
Staff to remind customers and ensure that this is maintained throughout the store
Should any garment be tried on, it will be steam cleaned and put into a holding area for 48 hours before returning to the shop floor
Ensuring that face masks are available to staff and that they will be worn upon request - we are following government guidance that they are not essential but may provide you with confidence
Ensuring that all key touch points, such as door handles and card machine key-pads are cleaned regularly and where possible, between every customer
Maintaining that all the general guidance for hygiene standards is adhered to at all times
We will be unable to provide an alterations service for the time being.
We appreciate your support and understanding through this, and if you have any further questions, please get in touch at
CURRENT OPENING HOURS
Tuesday to Saturday 10am - 2pm SAFE SHOPPING (see below)
All appointments by request at 9am or after 2pm